Terms of Service

Last updated: March 25, 2026

1. Introduction

Welcome to Apple4All. By accessing our website and purchasing our products or services, you agree to be bound by these Terms of Service. Apple4All is a tech shop located in Westlands, Nairobi, Kenya, specializing in Mac sales, repairs, and replacement parts.

2. Products and Services

We offer both new and certified refurbished Apple devices. All refurbished devices undergo rigorous testing to ensure quality. We also provide repair services and sell replacement parts. Prices and availability are subject to change without notice.

3. Warranty and Returns

• Warranty Period: All repairs, refurbished items, used items, and accessories only come with a 90-day warranty covering hardware defects. Physical damage, liquid damage, and unauthorized modifications void this warranty.
• Refunds: Refunds are only made in the form of store credit, and only if all other means have been exhausted (i.e., the item cannot be exchanged or repaired).
• Screens: Screens once sold cannot be returned. Any defects must be reported within 48 hours of purchase or installation.

4. Repairs, Services & Payments

• Data Loss: When you submit a device for repair, you authorize us to perform necessary diagnostics. We are not liable for any data loss; please back up your data before service.
• Job Cards & Receipts: Any work done or any item sold without an official job card or a receipt will not be acknowledged.
• Payments: Any money paid elsewhere other than directly to the company accounts or its official branches/affiliates will not be recognized.

5. Limitation of Liability

Apple4All shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products.

6. Contact Information

If you have any questions about these Terms, please contact us at support@apple4all.co.ke or visit our store in Westlands, Nairobi.